The order desk that speaks customer and SAP.

OrderFlux AI turns chats, emails, and support notes into SAP-backed order drafts with entity resolution, simulation, approval, and audit trails built in from day one.

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Order intent resolved

Plain language to SAP-safe draft

Approval

Customer message

Need 10 ltr diesel for Pune depot. PO ready.

Sold-to from sender email

Ship-to from allowed parties

Material candidates from SAP + memory

Write readiness

Entity confidence87%

Simulation statusReady

Approval policyRequired

Built for the messy middle of OTC support.

The MVP focuses on orders first: discovery, customer context, draft creation, approval, and safe SAP execution.

Role-aware order copilot

Support users can use SAP IDs. Customers can ask for diesel, delivery locations, dates, and PO references in plain language.

SAP endpoint intelligence

Catalog scans identify order, business partner, material, pricing, contract, and custom services before automation is enabled.

Simulation before write

Create and change flows prefer SAP simulation/preflight, then approvals, then server-side CSRF-protected execution.

Email automation

Inbound mail becomes a case, draft, safe reply, or human handoff using recent thread context and approved workspace memory.

From request to audited SAP action.

Every create or change flows through extraction, role-aware questions, SAP validation, simulation, approval, and CSRF-safe execution.

Extract order intent from chat, email, form, or image

Resolve sold-to, ship-to, materials, UoM, contracts, and defaults

Run SAP simulation/preflight when available

Route approval packet to supervisor or client approver

Execute write server-side and store immutable audit evidence

Designed so the AI cannot quietly guess its way into SAP.

OrderFlux AI treats SAP codes, credentials, cookies, CSRF tokens, and memory as controlled backend resources with tenant boundaries.

SAP credentials stay encrypted and server-side

OpenAI tools call your backend, not SAP directly

Memory candidates require approval before customer use

Every draft, approval, simulation, and write is audited

OrderFlux AI

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